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How to cooperate with us via Azaconnect?

Stage 1: Preparing product to make it attractive to the customers

  • we will show you how to register the product

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  • you will learn the best way to photograph and edit your product 
  • we will help you to prepare products descriptions in multiple languages ,
  • we will show you how to measure your products properly and fill in its attributes

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  • you will know the right way to categorize your products
  • you will learn how to implement the products to the warehouse inventory via Azaconnect app

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  • we will show you how to fill in the retail price (net price)

Stage 2: Customer’s order

Our system will inform you when the order is placed on your product. Prepare the order for your customer.
Print the barcode and stick it on the product packaging.

Deliver customer’s products to our central warehouse, Azalogistic.

Aza Logistic 

Stage 3: Customers’ returns fulfillment

Products can be returned by customers for several reasons: order cancellation, improper product received by the customer. In such cases, returned products are taken back to our central warehouse, Azalogistic.

1. Azagroup worker will verify the return and take care of the refund.

2. Azagroup workers take care of returns and complaints on a daily basis.

3. In case of complaints, we verify whether the product was damaged because of the wrong use or if it has a defect. The verification is proceeded after sending us attached photos of the damaged product and the receipt of the order. We inform the customer about acceptance or rejection of the complaint, in accordance to the current regulations. We do not accept the products from the complaint in order to reduce the shipping costs, order cancellation costs or complaint repatriation costs.

Stage 4: Control and business analysis

sales history

sale prices history

return products history
complaints and product defects history
payment history
selling costs history
sales trend analysis
stock risk analysis
feedback from customers

Stage 5: Accounts

In the first week of the following month, suppliers issue VAT invoices for products which were delivered to Azalogistic in the previous month. AzaGroup S.A. obliges to settle the payment within 7 business days.

In the first week of the following month, AzaGroup S.A. sends a breakdown of returned, damaged or low-quality products from the previous month.
In the first week of the following month, AzaGroup S.A. sends invoices with commission fees from the previous month.
Total amount received by the supplier = total amount of sale in a current month.
  • Total amount reduced by returned and damaged products.
  • Total amount reduced by commision fees
Address
Aleja Wyścigowa 6
02-681 Warszawa
E-mail
   Tel. +48 606 666 888
Our partner
About us
Address
Aleja Wyścigowa 6
02-681 Warszawa
E-mail
   Tel. +48 606 666 888
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